PRIVACY POLICY
At Gumellow we respect your privacy and appreciate the trust you place in us.
In this Privacy Policy, we explain who we are, for what purposes we can use your data, how we treat it, with whom we share it, how long we keep it, as well as ways to contact us and exercise your rights.
Your data will be processed by Pedorifamp Limitada, legal person number (+351) 910 681 408, headquartered at Av. da Republica nº2 50ºpiso, 196 1050, Lisbon, Portugal, hereinafter "Gumellow or “we”. Pedorifamp Limitada is responsible for the processing of personal data within the meaning of the General Regulation on Data Protection.
For questions related to the processing of your personal data, you should contact us through the following means:
• Tel: (+351) 910 681 408
• Address: Av. da Republica nº2 50ºpiso, 196 1050, Lisbon, Portugal
• Email: info@gumellow.com
WHY WE NEED YOUR INFORMATION
Gumellow will process your personal data for the following purposes:
1. Client management
Gumellow, through Pedorifamp, is dedicated to the sale of supplements and cosmetics, so the processing of your data is necessary for the fulfillment of the contract of purchase and sale or provision of services to be entered into between you and Gumellow, or to carrying out pre-contractual steps at your request.
Your data will be kept for this purpose for 2 years of inactivity.
2. Marketing
Gumellow may process your data to send you information about its products and services.
This data processing will only be carried out with your consent, provided at the time of online purchase. If you consent, you will receive marketing communications via email and/or SMS. Gumellow may also share your data with third parties that manage social networks, such as Facebook, for the purpose of carrying out marketing campaigns through social networks.
Consent to the processing of personal data for the purposes of Digital marketing can be revoked at any time. The authorization to subscribe to the newsletter may be revoked at any time, either through the newsletter itself or through the customer's account.
Your data will be kept for this purpose for 2 years of inactivity.
3. Hobby management
Gumellow promotes the holding of hobbies. The processing of personal data is carried out with the purpose of allowing the management of the customer's participation, that is, the execution of the contract concluded between you and Gumellow (whose rules are contained in the regulation applicable to each competition).
Your data will only be kept for this purpose for the period necessary to manage the competition. Subscribing to the Gumellow newsletter is voluntary only.
4. Will my information be shared with others?
Your personal information may only be disclosed in the brands worked by Pedorifamp Limitada or third-party service providers of Pedorifamp Limitada, namely the logistics companies in charge of processing/delivery of orders.
Your personal data may be processed by companies subcontracted by Pedorifamp Limitada, namely for hosting a website, e-mail, answering user questions about the services, sending information about new services and products, special offers. These companies are only provided with the personal data necessary for the provision of the service in question.
5. Your data will be processed within the European Union. What are my rights?
At any time, you can ask us to:
o Access to the information we have about you
o The rectification of your information if it is incorrect or incomplete
o To erase or limit the processing of your personal data
o If the processing depends on your consent or agreement and this is carried out by automated means, you have the right to send the personal data previously provided, in a structured, commonly used and computer-readable format.
Your requests will be treated with special care so that we can ensure the effectiveness of your rights. You may be asked to prove your identity in order to ensure that the sharing of personal data is only done with the data subject.
You should keep in mind that in certain cases (for example, due to legal requirements) your request may not be immediately fulfilled.
In any case, you will be informed of the measures taken in this regard, within a maximum period of one month from the moment the request is made.
You also have the right to file a complaint with the National Data Protection Commission.
o right of access
The holder of personal data has the right to obtain confirmation from Gumellow that the data concerning him or her are being processed or not and, if applicable, to access their personal data and access the information provided for by law.
o Right of rectification
The holder of the personal data has the right to obtain from Gumellow, without undue delay, the rectification of inaccurate or incomplete data concerning him.
o Right to data erasure (“right to be forgotten”)
The holder of personal data has the right to ask Gumellow to erase their data, without undue delay, and Gumellow has the obligation to erase personal data when, in particular, one of the following reasons applies:
• Personal data are no longer necessary for the purpose for which they were collected or processed.
• The subject has withdrawn his consent to the processing of data (in cases where the treatment is based on consent) and there is no other basis for such processing
• The holder opposes the treatment and there are no prevailing legitimate interests that justify the treatment
o Right to limitation of treatment
The data subject has the right to obtain from Gumellow the limitation of treatment, if, in particular, one of the following situations applies:
• Disputing the accuracy of personal data, for a period that allows Gumellow to verify its accuracy
• The processing of data is lawful and the data subject opposes the erasure of his personal data and requests, in return, the limitation of its use • Gumellow no longer needs personal data for processing purposes, but this data is required by the holder for the purposes of declaring, exercising or defending a right in a judicial process.
• If you have objected to the processing, until it is verified that the legitimate reasons of the controller prevail over those of the data subject
o Right of opposition
In cases where the processing of data is carried out for the purpose of the legitimate interests pursued by Gumellow; or 2) the data processing is carried out for the purposes of direct marketing; or 3) definition of profiles, the data subject can still, at any time, oppose the processing of their personal data.
6. Can I revoke my consent later?
If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the treatment carried out on the basis of the consent previously given or the subsequent processing of the same data. , based on another legal basis, such as the performance of the contract or the legal obligation to which Gumellow is subject.
If you wish to withdraw your consent, you can contact us by letter, telephone or email info@gumellow.com
7. Intellectual and Industrial Property
All Gumellow content is protected under the Intellectual Property Law, in particular copyright and trademarks. Any use, reproduction or total or partial mention of its contents is prohibited and constitutes a crime when carried out without the prior authorization of Gumellow.
The corporate names, brands and distinctive signs reproduced on the Gumellow website are protected under the legal provisions applicable to industrial property. Reproduction or representation of all or part of any distinctive signs is strictly prohibited.
All images and logos of the brands marketed by Gumellow and reproduced on its online platform are duly authorized by the brands in question. Thus, all the reproduced information and the databases that Gumellow makes available do not violate the intellectual and industrial property rights of third parties.
8. How does Gumellow use cookies and similar technology?
To provide a better service to the user, we use cookies, that is, small text files that are placed on the hard drive by a web page server. The Gumellow website, as long as they ask the user for their password and name to enter, or that can be personalized, require cookies to be accepted in order to have access to all available features.
This technology is used by Gumellow primarily for:
o Collect IP addresses from users. The cookie information identifies the user and if he is registered in any service, promotion, contest or event promoted by us, it gives an order for the system to access the information about the user that we have stored. Thus, we can customize the user's preferences and facilitate the use of the services.
o Conduct statistical studies to distinguish between regular users, in order to calculate the number of users and their growth.
o Recognize whether users have viewed a certain part of the website and thus avoid the repetitive appearance of the website itself.
On some occasions, we collect information on our website through temporary or session cookies. These cookies disappear when the Internet browser is closed. They are not stored on the user's hard disk; they are only stored in the temporary memory that is erased after closing the browser. We use temporary cookies to determine, for example, how our website is used, in order to improve its design and usefulness.
Temporary cookies are not associated with any personally identifiable information about you. In any case, you can limit or restrict the acceptance of cookies through your browser options.
You can also read our full Cookies Policy here below.
COOKIES
WHAT ARE COOKIES
Cookies are small text files sent to your computer or mobile device through your internet browser (browser), which stores them in a file folder. Each cookie stored is unique, and contains anonymous information consisting of an identifier, web page name and an alphanumeric code.
HOW WE USE THEM
Cookies are used to improve our service. Some cookies are essential to ensure the features provided, while others are intended to improve performance and user experience.
These collect generic information related to user preferences, for example, allowing the system to remember browsing characteristics or preferences from previous sessions. Whenever you visit our website again, your browser reads the cookie and forwards the information back to us. These cookies are neither invasive nor harmful, and do not contain any personal information.
ESSENTIAL COOKIES
• Remember what you added to cart
• Remember your order progress
FUNCTIONAL COOKIES
• Remember your account details
• Ensuring your connection is secure
• Ensuring the website is displayed consistently
• Offer support via chat
PERFORMANCE COOKIES
• Improve website performance by reducing the loading time of the pages you visit
• Improve user experience
SEGMENTATION COOKIES
• Allow you to share and like on social media
• Send information to other websites to personalize the advertising shown
EXAMPLES OF USING COOKIES
Cookies are used to improve the service provided to you, for example:
• Enable the use of some services such as payment, which would not be possible without cookies
• Allow a service to recognize your device so you don't have to constantly request the same data
• Recognize that you have already provided a username and password when logged into the client area so that you do not have to do so constantly
• Count how many people are using a service, thus ensuring that use is fast
• Analyze data that allows us to know how you use our services so that we can improve them
HOW TO DEACTIVATE COOKIES
Most browsers show you how to configure the browser (browser) in order to allow or not the use of cookies. To control the use of cookies, go to the privacy settings of the same.
How to configure cookies
• Google Chrome https://support.google.com/chrome/answer/95647
• Firefox
https://support.mozilla.org/pt-BR/kb/clean-cookies-e-dados-de-sites-no-firefox
• Safari
https://support.apple.com/en-en/guide/safari/sfri11471/mac
If you do not allow our website to use cookies, some pages and features will not work as expected. As an example, you will not be able to use the shopping cart.
If you want to delete cookies that are already on your computer, check your browser settings.
You can also find out more about cookies and how to manage them here or check your browser settings.