The Gumellow website is managed by Pedorifamp Limitada, the owner of Gumellow brand and products which is going to be commercialized via this platform. Pedorifamp Limitada, is located at Avenida da Républica nº 50 2- Piso 1050-196 Lisboa, Portugal, with the VAT number 515681776. Pedorifamp offers Gumellow website, including all information, tools and services available from this site to the user, conditioned upon the acceptance of all terms, policies, and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our conditions and agree to be bound by the following terms and conditions, including the additional policies referenced herein available by hyperlink. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms & Conditions carefully before using our Services. By using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
For more information and details about the shipping process, please refer to our Shipping Policy.


By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.


Certain products or Services may be available exclusively online through the website and are subject to return or exchange only according to our Refund Policy. All orders of our products must be for personal use only; the resale by or through any third-party owned or operated websites, online auction, third party online marketplace, store, or digital platform (including but not limited to Amazon, Etsy, Shopify, eBay, Alibaba or other similar sites) is strictly prohibited. By purchasing our products, you agree not to resell or distribute our products for any commercial purposes. We reserve the right to reject or cancel any order, including but not limited to orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors, and if we have reason to believe that your order is not for personal use. We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction, and to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited. We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

The prices of our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve 1) transmissions over various networks; and 2) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

We may, in our sole discretion, cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Refund Policy.

If, at our request, you send certain specific submissions or, without a request from us, you send creative ideas, reviews, testimonials, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.


In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content: 1) for any unlawful purpose; 2) to solicit others to perform or participate in any unlawful acts; 3) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; 4) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; 5) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; 6) to submit false or misleading information; 7) to upload or transmit worms, viruses or any other type of destructive or malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; 8) to collect or track the personal information of others; 9) to spam, phish, pharm, pretext, spider, crawl, or scrape; 10) for any obscene or immoral purpose; or 11) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Pedorifamp, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Any dispute or claim arising out of or relating in any way to the website, our representations, these Terms & Conditions, or the Services will be resolved exclusively by final and binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. Also, this Arbitration Agreement will not preclude any action for injunctive relief in aid of arbitration. This Arbitration Agreement applies to any dispute or claim between the parties and/or their parents, subsidiaries, employees, agents, officers, or owners (who shall be third-party beneficiaries of this provision). The Federal Arbitration Act and federal arbitration law apply to this Arbitration Agreement.

You agree to indemnify, defend and hold harmless Pedorifamp and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms & Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision.
These Terms & Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms & Conditions).
Any ambiguities in the interpretation of these Terms & Conditions shall not be construed against the drafting party.

Any inquiry about the Terms & Conditions should be sent to us at info@gumellow.com.

Refund policy Privacy policy Shipping policy


Our top priority is client satisfaction when it comes to the quality of our products and website functionality to provide a suitable online shopping. However, if this is not met and in case the client wants to proceed with a return, we have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We also advise the client to take and send photographs of the respective product and its package.

To start a return, you should contact us at info@gumellow.com . If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

In this case, the products must be returned or delivered by the client, without any unjustified delay and within a maximum period of 10 days counting from the date the client informs Gumellow about the termination of the contract.

The client must bear all direct costs associated with the return of the products. Only the product price will be credited. The client is completely responsible for all shipment fees.

If any of the products is returned with apparent damages or if the return package is lost, we reserve the right to charge the client for the respective devolution or to not reimburse any amount. Any reimbursement, when due, will be made by the same payment method used for placing the order. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

The client cannot terminate the contract freely after tearing the packaging or removing the seal of the products after receiving the order, making them unsusceptible to return for reasons provided under the scope of health protection and hygiene standards.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


To ensure our quick shipping, orders cannot be canceled once the order is placed, shipped, or while in transit to the customer.

You can always contact us for any return question at info@gumellow.com .


At Gumellow we respect your privacy and appreciate the trust you place in us.

In this Privacy Policy, we explain who we are, for what purposes we can use your data, how we treat it, with whom we share it, how long we keep it, as well as ways to contact us and exercise your rights.

Your data will be processed by Pedorifamp Limitada, legal person number (+351) 910 681 408, headquartered at Av. da Republica nº2 50ºpiso, 196 1050, Lisbon, Portugal, hereinafter "Gumellow or “we”. Pedorifamp Limitada is responsible for the processing of personal data within the meaning of the General Regulation on Data Protection.

For questions related to the processing of your personal data, you should contact us through the following means:

• Tel: (+351) 910 681 408

• Address: Av. da Republica nº2 50ºpiso, 196 1050, Lisbon, Portugal

• Email: info@gumellow.com


Gumellow will process your personal data for the following purposes:

1. Client management

Gumellow, through Pedorifamp, is dedicated to the sale of supplements and cosmetics, so the processing of your data is necessary for the fulfillment of the contract of purchase and sale or provision of services to be entered into between you and Gumellow, or to carrying out pre-contractual steps at your request.
Your data will be kept for this purpose for 2 years of inactivity.

2. Marketing

Gumellow may process your data to send you information about its products and services.
This data processing will only be carried out with your consent, provided at the time of online purchase. If you consent, you will receive marketing communications via email and/or SMS. Gumellow may also share your data with third parties that manage social networks, such as Facebook, for the purpose of carrying out marketing campaigns through social networks.
Consent to the processing of personal data for the purposes of Digital marketing can be revoked at any time. The authorization to subscribe to the newsletter may be revoked at any time, either through the newsletter itself or through the customer's account.
Your data will be kept for this purpose for 2 years of inactivity.

3. Hobby management

Gumellow promotes the holding of hobbies. The processing of personal data is carried out with the purpose of allowing the management of the customer's participation, that is, the execution of the contract concluded between you and Gumellow (whose rules are contained in the regulation applicable to each competition).
Your data will only be kept for this purpose for the period necessary to manage the competition. Subscribing to the Gumellow newsletter is voluntary only.

4. Will my information be shared with others?

Your personal information may only be disclosed in the brands worked by Pedorifamp Limitada or third-party service providers of Pedorifamp Limitada, namely the logistics companies in charge of processing/delivery of orders.
Your personal data may be processed by companies subcontracted by Pedorifamp Limitada, namely for hosting a website, e-mail, answering user questions about the services, sending information about new services and products, special offers. These companies are only provided with the personal data necessary for the provision of the service in question.

5. Your data will be processed within the European Union. What are my rights?

At any time, you can ask us to:

o Access to the information we have about you

o The rectification of your information if it is incorrect or incomplete

o To erase or limit the processing of your personal data

o If the processing depends on your consent or agreement and this is carried out by automated means, you have the right to send the personal data previously provided, in a structured, commonly used and computer-readable format.

Your requests will be treated with special care so that we can ensure the effectiveness of your rights. You may be asked to prove your identity in order to ensure that the sharing of personal data is only done with the data subject.
You should keep in mind that in certain cases (for example, due to legal requirements) your request may not be immediately fulfilled.
In any case, you will be informed of the measures taken in this regard, within a maximum period of one month from the moment the request is made.
You also have the right to file a complaint with the National Data Protection Commission.

o right of access

The holder of personal data has the right to obtain confirmation from Gumellow that the data concerning him or her are being processed or not and, if applicable, to access their personal data and access the information provided for by law.

o Right of rectification

The holder of the personal data has the right to obtain from Gumellow, without undue delay, the rectification of inaccurate or incomplete data concerning him.

o Right to data erasure (“right to be forgotten”)

The holder of personal data has the right to ask Gumellow to erase their data, without undue delay, and Gumellow has the obligation to erase personal data when, in particular, one of the following reasons applies:

• Personal data are no longer necessary for the purpose for which they were collected or processed.

• The subject has withdrawn his consent to the processing of data (in cases where the treatment is based on consent) and there is no other basis for such processing

• The holder opposes the treatment and there are no prevailing legitimate interests that justify the treatment

o Right to limitation of treatment

The data subject has the right to obtain from Gumellow the limitation of treatment, if, in particular, one of the following situations applies:

• Disputing the accuracy of personal data, for a period that allows Gumellow to verify its accuracy

• The processing of data is lawful and the data subject opposes the erasure of his personal data and requests, in return, the limitation of its use • Gumellow no longer needs personal data for processing purposes, but this data is required by the holder for the purposes of declaring, exercising or defending a right in a judicial process.

• If you have objected to the processing, until it is verified that the legitimate reasons of the controller prevail over those of the data subject

o Right of opposition

In cases where the processing of data is carried out for the purpose of the legitimate interests pursued by Gumellow; or 2) the data processing is carried out for the purposes of direct marketing; or 3) definition of profiles, the data subject can still, at any time, oppose the processing of their personal data.

6. Can I revoke my consent later?

If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the treatment carried out on the basis of the consent previously given or the subsequent processing of the same data. , based on another legal basis, such as the performance of the contract or the legal obligation to which Gumellow is subject.
If you wish to withdraw your consent, you can contact us by letter, telephone or email info@gumellow.com

7. Intellectual and Industrial Property

All Gumellow content is protected under the Intellectual Property Law, in particular copyright and trademarks. Any use, reproduction or total or partial mention of its contents is prohibited and constitutes a crime when carried out without the prior authorization of Gumellow.
The corporate names, brands and distinctive signs reproduced on the Gumellow website are protected under the legal provisions applicable to industrial property. Reproduction or representation of all or part of any distinctive signs is strictly prohibited.
All images and logos of the brands marketed by Gumellow and reproduced on its online platform are duly authorized by the brands in question. Thus, all the reproduced information and the databases that Gumellow makes available do not violate the intellectual and industrial property rights of third parties.

8. How does Gumellow use cookies and similar technology?

To provide a better service to the user, we use cookies, that is, small text files that are placed on the hard drive by a web page server. The Gumellow website, as long as they ask the user for their password and name to enter, or that can be personalized, require cookies to be accepted in order to have access to all available features.
This technology is used by Gumellow primarily for:

o Collect IP addresses from users. The cookie information identifies the user and if he is registered in any service, promotion, contest or event promoted by us, it gives an order for the system to access the information about the user that we have stored. Thus, we can customize the user's preferences and facilitate the use of the services.

o Conduct statistical studies to distinguish between regular users, in order to calculate the number of users and their growth.

o Recognize whether users have viewed a certain part of the website and thus avoid the repetitive appearance of the website itself.

On some occasions, we collect information on our website through temporary or session cookies. These cookies disappear when the Internet browser is closed. They are not stored on the user's hard disk; they are only stored in the temporary memory that is erased after closing the browser. We use temporary cookies to determine, for example, how our website is used, in order to improve its design and usefulness.
Temporary cookies are not associated with any personally identifiable information about you. In any case, you can limit or restrict the acceptance of cookies through your browser options.

You can also read our full Cookies Policy here below.


Cookies are small text files sent to your computer or mobile device through your internet browser (browser), which stores them in a file folder. Each cookie stored is unique, and contains anonymous information consisting of an identifier, web page name and an alphanumeric code.

Cookies are used to improve our service. Some cookies are essential to ensure the features provided, while others are intended to improve performance and user experience.
These collect generic information related to user preferences, for example, allowing the system to remember browsing characteristics or preferences from previous sessions. Whenever you visit our website again, your browser reads the cookie and forwards the information back to us. These cookies are neither invasive nor harmful, and do not contain any personal information.


• Remember what you added to cart

• Remember your order progress


• Remember your account details

• Ensuring your connection is secure

• Ensuring the website is displayed consistently

• Offer support via chat


• Improve website performance by reducing the loading time of the pages you visit

• Improve user experience


• Allow you to share and like on social media

• Send information to other websites to personalize the advertising shown

Cookies are used to improve the service provided to you, for example:

• Enable the use of some services such as payment, which would not be possible without cookies

• Allow a service to recognize your device so you don't have to constantly request the same data

• Recognize that you have already provided a username and password when logged into the client area so that you do not have to do so constantly

• Count how many people are using a service, thus ensuring that use is fast

• Analyze data that allows us to know how you use our services so that we can improve them

Most browsers show you how to configure the browser (browser) in order to allow or not the use of cookies. To control the use of cookies, go to the privacy settings of the same.
How to configure cookies

• Google Chrome https://support.google.com/chrome/answer/95647

• Firefox

• Safari

If you do not allow our website to use cookies, some pages and features will not work as expected. As an example, you will not be able to use the shopping cart.
If you want to delete cookies that are already on your computer, check your browser settings.
You can also find out more about cookies and how to manage them here or check your browser settings.